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FAQ

SWATCHES

Can I order fabric samples before purchasing a large quantity? Of course! Our 9" x 9" fabric samples are available for $2.00 each. Need a larger sample, but not quite a yard? Please send us an email and we will be happy to help. 

WALLPAPER MEASURING

Need help determining how many double rolls to order? Please see our guide.

CARE & CLEANING

How do I care for my pillows? We recommend spot cleaning only. We cannot take responsibility for product damage from dry cleaning or machine washing. 

RETURNS

Can I return my merchandise? Your satisfaction is important to us.  With the exception of fabric, pillows and wallpaper, your order may be returned if you notify us within 14 days of order receipt. You will be responsible for shipping the item back to usAll fabric by the yard and wallpaper are custom made upon order receipt and cannot be returned unless they are deemed defective by our staff or damaged during shipping. Please notify us within 7 days of order receipt if there is a defect or damage and we will happily exchange or refund your order.  Pillows are also custom made upon receipt of your order and may only be exchanged for equal or greater value. A 15% restocking fee will be accessed to your order on pillow returns and all additional shipping charges are  your responsibility. 

SHIPPING

All orders are shipped Fedex or USPS with tracking, depending on the item. It is our goal to keep your shipping costs down, therefore we use both services to get the best rates possible per item. You will receive a shipping confirmation when your order ships and if you set up an account, you can login to track your order at any time. For shipping outside of the US, please email us a care@adornshoppe.com for a quote.